FAQ
Frequently Asked Questions (FAQ)
Orders & Shipping
How long does it take to process my order?
Orders are typically processed within 3–5 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
How long does shipping take?
United States: 3–7 business days
International Orders: 7–21 business days, depending on the destination and customs processing times.
Do you ship internationally?
Yes. Squares offers worldwide shipping to select countries.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Products & Sizing
How do Squares T-shirts fit?
Our T-shirts are designed with a premium fit. Product descriptions include sizing details to help you select the best size.
Are your products true to size?
Most customers find our products true to size. If you prefer a more relaxed fit, consider sizing up.
What materials are used in your products?
Squares products are crafted using premium materials, including heavyweight cotton and quality embroidery, selected for comfort, durability, and style.
Returns & Exchanges
What is your return policy?
Returns are accepted within 14 days of delivery for eligible items that are unworn, unused, and in their original condition.
Can I exchange an item for a different size?
Yes, exchanges may be available depending on product availability. Please contact us within 14 days of receiving your order.
What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.
Brand & Customer Support
Where is Squares based?
Squares is a luxury lifestyle brand serving customers globally through our online store.
How can I contact Squares?
You can reach us through our Contact Us page. We aim to respond to all inquiries within 1–2 business days.
Do you offer collaborations or wholesale opportunities?
For collaboration, partnership, or wholesale inquiries, please contact us through our Contact Us page.
Payments & Security
What payment methods do you accept?
We accept major credit cards and other payment methods available at checkout.
Is my payment information secure?
Yes. All transactions are processed through secure payment providers, and Squares does not store your complete payment card information.
Squares
Luxury. Culture. Identity.